However, not using GenAI for work at all is a non-option. 77% of professionals believe AI will have a high or transformational impact on their work over the next five years, and 78% call AI a 鈥渇orce for good鈥� in their profession. In fact, 50% of law firms named AI among their top five strategic priorities for the next 18 months. If there were still doubt, there definitely isn鈥檛 anymore: GenAI is here to stay.听

So how can conscientious 鈥� and forward-thinking 鈥� professionals make the most of this generational technology while guarding against its drawbacks? How do you know if the GenAI solution you鈥檙e considering will live up to your professional obligation to work ethically and ensure your clients鈥� data is securely handled? Is any GenAI product trustworthy? Is it even possible for tools built on large language models (LLMs) such as GPT-4o from OpenAI and Google鈥檚 Gemini, all of which are known to hallucinate, to be safe enough to use professionally?听

Yes, it is possible. 鈥淏uilt on鈥� is the key. When we launched our GenAI assistant, CoCounsel, our product and engineering teams delivered on the challenge of creating a product that could take advantage of LLMs鈥� tremendous raw power while eliminating as many of their serious limitations as possible 鈥� like hallucinations 鈥� that curb the professional utility of models when used on their own. What makes the current generation of LLMs truly extraordinary, then, is not what they alone can do, but what they enable.听听听听听听

Using a model directly should be done with great caution and exposes users to risk if they use the output professionally. CoCounsel, on the other hand, harnesses that power and has engineered robust, well-tested accuracy, privacy, and security controls around it. In short: LLMs are the world鈥檚 most incredible engines. CoCounsel uses that engine to take you incredible places 鈥� places you couldn鈥檛 reach without these LLMs 鈥� safely.听

Why can professionals trust CoCounsel?听

We鈥檝e applied our technical and domain expertise to leading LLMs in creating and continuing to optimize CoCounsel, a first-of-its-kind product that both does more than LLMs can and corrects the problems that make them unsuitable on their own.听

In short, CoCounsel is a professional-grade GenAI assistant. And no professional should use a GenAI solution that isn鈥檛.听

What does it take for a GenAI assistant to be professional-grade? At a bare minimum 鈥� without which it should not be trusted for your work 鈥� it must be:听

1. Built for domain-specific use and grounded in reliable sources of data relevant to that use.鈥疉 professional-grade solution, such as CoCounsel, harnesses the power of LLMs but limits the source of knowledge to known, reliable data sources 鈥� such as profession-specific domains or professionals鈥� or their clients鈥� databases 鈥� which rigorously limits the possibility of inaccuracies.
2. Built to make verifying its output easy. CoCounsel was not designed to replace the role of the professional, but rather to help them accomplish more and higher-quality work in less time. So just as lawyers review all work delegated to a junior associate or paralegal, they must validate CoCounsel鈥檚 output. We鈥檝e made it easy to do so: all answers link to their origin in the source documents, so it鈥檚 simple to 鈥渢rust, but verify.鈥�听
3. Developed by technical teams with deep GenAI expertise.鈥� Though GenAI has only been broadly talked about since 2022, it鈥檚 been around since 1961. 成人VR视频 AI engineers and research teams have worked with LLMs since their invention, were among the first to build with GPT-4, and have invented patented approaches to applying LLMs to professional use cases.鈥�听
4. Continually and consistently tested and authenticated by a dedicated team of domain experts.鈥� 成人VR视频听AI engineers and Trust Team attorneys together filter, rank, and score CoCounsel鈥檚 responses to a daily battery of thousands of tests developed to simulate real-life legal use cases and ensure the assistant鈥檚 answers are consistent and accurate. To date we鈥檝e run more than 1,000,000 such tests against CoCounsel.鈥�听
5. Secure and private, because it interacts with third-party LLMs the right way. 成人VR视频 GenAI solutions access third-party LLMs through dedicated, private servers, and through an 鈥渆yes off鈥� API. No LLM partner employees can see customer queries or documents, and our LLM access is contractually 鈥渮ero retention.鈥� Our LLM partners cannot store customer data longer than it takes to process the request. Our product data is never used to train any third-party models. And all product data is encrypted in transit and at rest, and subject to 成人VR视频 rigorous security policies and practices. 听

Why 鈥渕akes minimal mistakes鈥� isn鈥檛 enough听

As important as the above five characteristics are, they鈥檝e become price-of-entry criteria for professional-grade GenAI. And given how rapidly the technology is evolving, what you expect from a professional-grade solution should, as well. Remember: GenAI has the power to do so much more than help you complete jobs. It can transform what it means to be a professional, freeing you for more strategic, creative, valuable work that a machine just cannot do 鈥� which can transform not only how you do business, but also how much business you do.听听

To take full advantage of this potential, you need a GenAI assistant that fulfills two more key requirements:听

1. Professional-grade means intelligently and seamlessly handling workflows, not just completing a series of tasks. A true GenAI assistant goes beyond responding to your requests, instead guiding you through the steps required to finish long, complex, even open-ended projects. Only this kind of product, such as CoCounsel, can truly unlock the full potential of GenAI.

Through an expanding set of capabilities and deep connections with both your documents and the tools you use every day 鈥� e.g., Microsoft 365 鈥� a professional-grade GenAI assistant can traffic an entire deliverable from task to task, program to program, in a continuous stream, prompting you forward through the next steps and simultaneously handling multiple pieces of the work itself.

CoCounsel is built for workflows. It鈥檚 accessible across multiple 成人VR视频 products, bringing together both fundamental capabilities such as summarization and document review with specialized functions such as legal research, for a smooth transition from one type of work to the next. And it鈥檚 integrated with both Microsoft 365 and document management systems, available for you literally wherever you鈥檙e working, from client communication to research to document drafting and beyond.

2. Professional-grade means providing partnership, not just product. Without in-depth, sustained support, you鈥檙e unlikely to get the most possible value from your investment. A professional-grade vendor offers a success and support team that will be there for you long after you鈥檝e signed a subscription agreement. They work with you to deeply understand your most prevalent use cases and how their solution will help you tackle them, and of course are available when something鈥檚 not working the way it should. They keep you informed about product changes and improvements and continue creating content you can use to increase your knowledge, such as videos, webinars, and written materials. A truly professional-grade team has a vision for their GenAI assistant, ensuring it will increase in power and capability as the technology advances. And most important, they are as invested in you as you are in them.

Upon adopting CoCounsel, legal professional users are trained by the 成人VR视频 Customer Success team, made up of licensed attorneys, many still practicing, with dozens of years of combined experience in both litigation and transactional law. And many of these trainers are prompting engineer specialists, who in addition to being licensed attorneys have a background in computer science. After onboarding, we ensure everyone using CoCounsel has the opportunity to attend live trainings and watch recorded webinars, get individual help through live chat and email, and access dozens of video tutorials鈥攁 resource pool that will only keep growing.

This is a guest post from Jake Heller, head of CoCounsel, Thomson Reuters, and Erin Nelson, CoCounsel content strategist, 成人VR视频.听听

CoCounsel 2.0 draws on its robust set of specialized skills to handle complex, multi-step work, helping professionals quickly pinpoint key knowledge in vast databases, thoroughly communicate sophisticated information, and complete essential work with unprecedented speed.听CoCounsel 2.0 generates answers three times faster than the current version, operates more intuitively, and delivers more thorough, nuanced results.

It also tests combining the unique capabilities and strengths from OpenAI, Google, and 成人VR视频, such as its industry-leading content and legal technology.听 CoCounsel 2.0 will also bring additional and upgraded capabilities for legal professionals.

The just-launched Claims Explorer in Westlaw Precision with CoCounsel simplifies claims research by enabling legal professionals to enter facts and identify applicable claims or counterclaims. , the end-to-end GenAI-enabled solution from 成人VR视频, accelerates drafting by as much as 50%.

鈥湷扇薞R视频 is here for one reason: to ensure our customers reliably and safely realize the greatest possible value from this generational technology鈥攁s quickly as possible,鈥� said David Wong, chief product officer, 成人VR视频. 鈥淐oCounsel 2.0 is founded upon our ability to combine our data, expertise, and trusted content with cutting-edge technology. Partnering with leading LLM providers is a key part of our strategy and will help us deliver even more for our customers, enabling them to accomplish what they need to evolve their businesses more quickly and more effectively than ever.鈥�

Wong will discuss CoCounsel 2.0 with Jake Heller, head of Product for CoCounsel, 成人VR视频, and Kriti Sharma, chief product officer of Legaltech, 成人VR视频, in their ILTACON session, 鈥淢aximizing Impact and ROI: Harnessing the Full Potential of GenAI in the Legal Profession.鈥�

鈥淐oCounsel 2.0 is more powerful than the first generation of CoCounsel and accessible from within 成人VR视频 products 鈥� beginning with Westlaw Precision and Practical Law 鈥� plus from within Microsoft 365, beginning with Word, Teams, and Outlook. It’s exactly what our legal customers are looking for,鈥� Sharma said. 鈥淒ebuting CoCounsel 2.0 at ILTACON is the perfect fit, as it鈥檚 all about realizing successful legal strategies for transforming the legal industry. I’m thrilled for the opportunity to share our powerful CoCounsel 2.0 vision and discuss how legal professionals can embrace professional-grade GenAI to streamline their workflows and boost productivity while maximizing ROI.鈥�

鈥淲e鈥檝e always been on the leading edge of emerging technology and it鈥檚 incredibly fulfilling to experience our vision 鈥� of providing every professional we serve with a GenAI assistant 鈥� becoming reality for our customers,鈥� Heller said. 鈥淲e鈥檙e seeing a growing maturity in the adoption of AI, and legal professionals are ready for the practical application and optimization of GenAI. CoCounsel 2.0 enables them to use GenAI to its fullest potential to drive efficiencies and productivity gains 鈥� working with the tools they already use every day.鈥�

For more on CoCounsel 2.0, read the press release. Check out more Innovation Blog posts for product news, leader insights, and customer perspectives on how 成人VR视频 is paving the way for the future of professionals.

CoCounsel will unify the entire customer experience and give customers a new way to access 成人VR视频 product capabilities through a single GenAI assistant with applications across Legal, Tax, Risk & Fraud, and Media.

CoCounsel is an AI assistant that acts like a team member 鈥� handling complex tasks with natural language understanding. Completing tasks at superhuman speeds, CoCounsel provides high-quality information at the right time, maintains multiple threads of work, as well as keeping context and memory across the different tasks and products customers use each day. By augmenting professional work with GenAI skills, CoCounsel delivers accelerated and streamlined workflows, enables professionals to produce higher-quality work more quickly, all while keeping customer data secure. Watch more听here.

Over time CoCounsel will link 成人VR视频 products across its entire portfolio, meaning customers can bring together multiple skills and workflows from different products into one place to enhance user experience and value.

鈥淭oday, 成人VR视频 published a global AI study sharing that 81% of professionals believe AI could be applied to their work; responding to customers changing needs challenges us to build and apply the very best applications of GenAI to professional work,鈥� said David Wong, 成人VR视频 Chief Product Officer. 鈥淥ur unique combination of resources means we can deliver on our vision of providing professionals a new, human-centric point of access to our suite of 成人VR视频 products. As our products continue to expand and improve, the customer experience will remain centered in our GenAI assistant as CoCounsel learns new skills and capabilities – unlocking productivity and becoming the way professionals work.鈥�

成人VR视频 uses cutting-edge generative AI technologies. For example, CoCounsel is powered by GPT-4, thanks to an early and ongoing partnership with OpenAI.

鈥淲e are excited to continue working with 成人VR视频. By powering solutions like CoCounsel, their new professional-grade AI Assistant, together we make knowledge workers more creative and productive,鈥� said Brad Lightcap, COO at OpenAI. 鈥淎I automates routine tasks and makes it possible to quickly analyze huge amounts of data 鈥� but even more importantly, it helps people come up with new ways to solve complex problems.鈥�

Delivering new CoCounsel skills for Tax and Legal professionals

CoCounsel is embedded in and delivers the power of GenAI where professionals work, whether it鈥檚 in听Westlaw Precision听with CoCounsel, and听Practical Law Dynamic Tool Set听with CoCounsel. Today, the company is announcing new, additional skills for both Tax and Legal professionals including:

Checkpoint Edge with CoCounsel 鈥�听Our first generative AI product for tax professionals delivers better, faster answers to complex tax research questions, rooted in 成人VR视频 trusted proprietary content, enhancing efficiency for seasoned researchers and enabling inexperienced researchers to work with reduced supervision.

Westlaw Edge UK with CoCounsel 鈥�听The first 成人VR视频 generative AI legal research offering in the UK streamlines the initial phase of legal research, allowing customers to ask complex questions in natural language and delivering a synthesized answer grounded in trusted Westlaw content with detailed insights from top results including a list of key cases, legislation, and related topics.

CoCounsel Integrations with Microsoft 365 鈥�听With third-party integrations, CoCounsel will connect professionals with the tools they use daily starting with Microsoft 365 – adding CoCounsel applications for Teams, Word, Outlook, and SharePoint to accelerate research, drafting and review.

鈥淎t Ford, we constantly pursue technology at the forefront of AI and machine learning innovation, to strengthen operations across the company, from design and manufacturing to legal and compliance. When I first saw CoCounsel as a beta customer, I knew it was a game-changer,” said Darth Vaughn, Managing Director, Legal Ops+ and Litigation Counsel at Ford Motor Company. “With CoCounsel, we work more efficiently and thoroughly, giving people in a wide range of roles more time for higher-level, strategic work, as well as cross-functional coordination. We eagerly anticipate skills that continue to enhance our legal professionals and our broader organization.”

成人VR视频 will use its GenAI platform to create even more GenAI skills, and they鈥檒l be introduced into products across every business segment it serves under the CoCounsel brand. 成人VR视频 is well-positioned to deliver an experience that will transform professional work by calling on its 30+ years of experience in this field and its proprietary content used to continue to expand its GenAI platform.

The GenAI platform – accelerating the delivery of professional-grade GenAI

成人VR视频 has invested in infrastructure positioning them to innovate with GenAI鈥攄esigning, developing, and launching new, high-quality GenAI features鈥攓uickly and securely, aligned to its听Data and AI Ethics Principles.

成人VR视频 has both trusted, proprietary, content knowledge-based models, as well as a portfolio of workflow-embedded software tools, all brought together through its one-of-a-kind GenAI engineering platform. This common development platform enables the company to design, build, and deploy reusable GenAI components that become the building blocks for future skills and products, positioning the company to deliver on a vision for enabling professionals across multiple industries to seamlessly complete complicated work involving multiple products through a single GenAI assistant.

Availability

• Westlaw Edge UK with CoCounsel is available to customers in the UK.
• Checkpoint Edge with CoCounsel is expected initially in the United States, starting from summer 2024.
• CoCounsel Integrations with Microsoft 365 are expected to be available in BETA to customers in the USA and UK from summer 2024.
• Further roll out of CoCounsel skills are expected across 2024 and beyond

SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS, MATERIAL RISKS AND MATERIAL ASSUMPTIONS.听Certain statements in this news release are forward-looking, including, but not limited to, statements regarding the company鈥檚 strategic priorities, initiatives and opportunities. The words 鈥渆xpect鈥�, 鈥渂elieve鈥� and similar expressions identify forward-looking statements. While the company believes that it has a reasonable basis for making forward-looking statements in this news release, they are not a guarantee of future performance or outcomes and there is no assurance that any of the other events described in any forward-looking statement will materialize. Forward-looking statements are subject to a number of risks, uncertainties and assumptions that could cause actual results or events to differ materially from current expectations. Many of these risks, uncertainties and assumptions are beyond our company鈥檚 control and the effects of them can be difficult to predict. You are cautioned not to place undue reliance on forward-looking statements which reflect expectations only as of the date of this news release. Except as may be required by applicable law, 成人VR视频 disclaims any obligation to update or revise any forward-looking statements.