Sep 06, 2024 | AI
Women in Tech: Revolutionizing tax research at 成人VR视频
Five female tech leaders behind the launch of Checkpoint Edge with CoCounsel shared their perspectives on enabling tax professionals to leverage the transformative capabilities of generative AI.
Female tech leaders were critical to the launch of Checkpoint Edge with CoCounsel, which enables tax professionals to leverage the transformative capabilities of GenAI. Using large language models (LLMs) to provide an intuitive interface, it allows tax professionals to pose questions about complex tax research in everyday language. We hear from five 成人VR视频 leaders who helped bring this innovative solution to tax research.听
Foundation of enterprise-wide innovation听
Maria Apazoglou, head of AI, BI & Data Platforms, Technology, recalled early efforts to create a GenAI platform within 成人VR视频, upon which the company鈥檚 GenAI-powered solutions 鈥 including 鈥 would be built. 听
鈥淥ur GenAI platform is designed to democratize access to AI, making it easier for non-technical users to utilize AI effectively,” Apazoglou explained. “In the creation of the platform, we focused on two critical aspects: developing a multi-cloud platform to support various AI models and LLMs, and creating an accessible interface to allow users to self-serve, enabling early experimentation and viability assessment.鈥听
This approach facilitated rigorous testing by developers and evaluation by subject matter experts (SMEs), ensuring optimal model performance. Today, the platform has 10,000 internal users monthly 鈥 equal to 40% of the population of 成人VR视频 25,000 colleagues.听
Bridging content and customer needs听听
When it comes to responsible AI, human-in-the-loop is critical to 成人VR视频 strategy, with considerations at every stage of design, development and deployment.听听
The company has a team of hundreds of tax and accounting experts 鈥 many of whom are attorneys and CPAs themselves. These SMEs are critical to enhancing the quality of the responses produced by the GenAI models and to creating a system that meets customers鈥 needs. Evaluating results and grading answers is an ongoing and constant process. 听
Catherine Murray, director of Editorial, US Tax & Accounting Commentary, coordinated the SME grading efforts, working with 成人VR视频 developers to interpret the results. She channeled her expertise in tax law, along with her understanding of customers鈥 needs, into ensuring that the models provided valuable and accessible responses.听听
鈥淲orking closely with 成人VR视频 Labs team to conduct experiments and optimize the solution for large language models was an exciting part of the work,鈥 she said. 鈥淭hinking about how customers are going to use the solution to surface our high-quality content was fascinating to be involved in, particularly as GenAI tech is evolving all the time.鈥听
Melissa Oaks, director of Editorial, Current Awareness, noted the excitement from customers during the alpha and beta testing phases. 鈥淐ustomers were eager to keep the beta version and asked, 鈥榃hen can I buy it?鈥 It鈥檚 thrilling to work on something that has such a significant impact on their daily lives,鈥 Oaks remarked. 听
Oaks noted that other solutions on the market rely on “just the tax code or the primary sources, and that’s really not enough to do tax research.” She said: 鈥淲hat I love about this solution is we鈥檙e providing professional insights and step-by-step guidance on how to actually go do what we鈥檙e saying is the recommended course of action, not just the primary sources. This comprehensive approach sets us apart in the market.鈥听
Transformative time-savings听
Nancy Hawkins, vice president of Product Management, Research, underscored the product鈥檚 potential to alleviate industry pressures: 鈥淲ith current tax staffing shortages, our solution offers crucial time-savings and work augmentation, especially for non-attorney professionals conducting tax research. It鈥檚 helping customers gain more capacity, whether for work-life balance or business growth.”听
鈥淭he exacting nature of the tax profession means mistakes can have significant consequences, and our customers are hungry for solutions that can bring them time-savings and augment their work,鈥 Hawkins said. 听
Delivering accuracy, efficiency, and simplicity听
Erica Butcher, vice president of Sales & Retention – Strategic Firms, noted the industry’s cautious optimism towards GenAI.听 She said tax professionals are 鈥渂oth cautious and hopeful鈥 about GenAI, and they are looking to the tech to deliver accuracy, efficiency, and simplicity.听
鈥淥verall, we are mainly hearing excitement from customers about the potential for GenAI to support top priorities of improving efficiency and addressing the current talent shortage we鈥檙e seeing across tax and accounting,鈥 Butcher said. “We鈥檝e really listened to our customers, and we built this solution with our customers鈥 feedback and needs in mind to ensure Checkpoint Edge with CoCounsel can deliver meaningful, measurable results.鈥听
For more on Checkpoint Edge with CoCounsel, visit鈥 or check out鈥.