成人VR视频

This story is part of our Chosen by Changemakers series, celebrating 成人VR视频 colleagues whose work drives real change and sharing what it’s like to build a career here.

An attorney called in with an urgent request.听They needed a Westlaw citation for a court decision, and they needed it the same day.听

This听wasn’t听a decision that was routinely听acquired. It听wasn’t听already in the system. The clock was ticking, and there was no guarantee it could be found, processed, and published in time.听

Kate MacEachern has been on the court opinion acquisition team at 成人VR视频 for more than four decades.听She’s听the person you want on the other end of that call.听

In this case, they found the decision. They processed it. They got it into Westlaw within hours.听

Tell us about your career at 成人VR视频.听

I came to 成人VR视频听after working at a law firm听where听I found my heart in providing the law for arguments, rather than听arguing for听clients. My first job was writing headnotes for court decisions. Over time,听I moved into handling requests, then helped with the development of graphical听KeyCite,听the first visual version of citation history available commercially. I remember drawing out a complicated history chain on legal听paper,听sheets pasted together, just to show how hard it was for attorneys to track the impact of interrelated decisions. Then the technology team built a way to draw those lines automatically,听and that moment has always stayed with me.听

I was a manager for a while, but I went back to being an individual contributor. I wanted to be听鈥渋n听the work,鈥澨齛ctively getting decisions to people faster.听That’s听still what drives me.听

What does “trusted expertise” actually mean at the ground level?听

It means double-checking. An attorney sends us an interesting decision. We go to the听court听source to get our own copy,听not because we听don’t听trust the attorney, but because when we seek it out ourselves, we might spot a correction, a reconsideration, a later order that changes its status. We work hard to get vacated decisions flagged online,听so researchers听aren’t听relying on law听that’s听no longer good. We add search terms, create links to cases and statutes, and provide editorial content that helps a researcher understand an area of law they may be walking into cold. Trusted听expertise听is everything from careful acquisition to the context we wrap around the content. We do more with the content, and we do more with the context.听

You’ve听said the work sits at the foundation of everything else. What do you mean by that?听

Everything starts with the interpretation of law, and that听includes听court decisions. My work gets those decisions into the hands of the people who need them. If we miss a key decision, nobody can find it to cite. All the analytical works, the Practical Law content, the encyclopedic guides,听everything is听built on that foundation.听听

What has been the most rewarding part of your career?

There have been so many proud moments over the听years:听an听attorney praising听the work of听Westlaw, or a colleague and I celebrating after tracking down a hard-to-find decision for a customer.听听

How has AI changed the way you work?听

AI has transformed how we听search out听and evaluate court decisions, helping us uncover relevant cases that might have been difficult to find in the past. By combining AI-powered analysis with human听expertise听and judgment, we can review far more decisions and听identify听the ones that matter most to researchers.听It’s听a remarkable shift听from the days when opinions听arrived听in prepaid envelopes听by mail.听And听it’s听moving faster every day.听

In your own words, what does听being听a changemaker mean to you?听

Being听听is听being someone who cares. I care about my work. I care about听our听customers.听When听there’s听an opportunity听to do it better, we听adapt.听Change can be听hard:听implementing a new system, learning what the new failure points are,听and听finding new ways to navigate when the map has shifted.听We move forward. We deliver things that were unthought of before: graphical citation history, decisions online in minutes instead of days, decisions that never would have been accessible in the past.听听

Thank you,听Kate,听for sharing your story.听听

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